YOU AGREE THAT ALL WRITTEN CORRESPONDENCE BETWEEN YOU AND VACATION ENVY INTERNATIONAL (VEI) WILL BE VIA ELECTRONIC MAIL (email). Please ensure, a VALID email address is on file with VEI.
This agreement contains the terms and conditions by which Vacation Envy International (“VEI”) in consideration for a participant's payment, agrees to provide travel tours. All products and services depicted in this brochure are subject to change without notice. THE INFORMATION IS CURRENT AS OF THE DATE OF POSTING AND MAY BE DIFFERENT ON YOUR BOOKING OR TRAVEL DATES. PLEASE VISIT VEI WEBSITE FOR THE MOST CURRENT INFORMATION.
RESERVATIONS AND PAYMENT: VEI’s website displays information about travel locations, airfares, flight times and dates, tours, packages, insurance, foreign currency, schedules, etc. This information is supplied to us by third party providers such as airlines, hotels, and transportation suppliers (“Service Providers”). We have taken reasonable care to ensure the information is correct, however, we cannot take responsibility for information supplied to us by Service Providers. We recommend you confirm all information contained on or linked from our Website with the Service Provider. Service Providers provide their services in accordance with their own terms and conditions which may limit or exclude the providers liability to you. VACATION ENVY INTERNATIONAL accepts payment by check, money orders, and credit and debit cards issued on by AMERICAN EXPRESS, VISA, MASTERCARD, or DISCOVER. VEI receives monies from participants strictly as an agent of participants. If for any reason, any Service Provider is unable to provide the services for which you have contracted, your remedy lies against that Service Provider, and not against VEI. In the event we received payment by credit card, you agree that you will not seek to chargeback or recover your payment or any other losses from us. Full payment is applied to the credit card entered into the system at the time of booking. Online bookings will be accepted up to 30 days prior to scheduled departure. No changes to a reservation or booking is allowed within 30 days of departure. After final payment is made, all revisions are subject to a $25.00 per booking VACATION ENVY INTERNATIONAL fee, plus any supplier fees. Scheduled air change/cancelation fees may be up to 100% of the fare. DOCUMENTS: Travel documents will be sent at least twenty-one (21) days prior to departure. All documents issued to travelers are non-transferable and all are non-refundable (see Refund Policy). It is your responsibility to familiarize yourself with these conditions. You are responsible for obtaining all passports, visas, vaccinations and any other health information required for travel. CHECK-IN PROCEDURE: Failure to check-in for your flight at the appropriate time may result in denied boarding and the Service Provider will not grant a refund for a missed flight. Check-in times vary by carrier/airport and all participants are required to check with the airline carrier for the most current information, to include recommended check-in times and boarding deadlines. LIMITATIONS OF LIABILITY AND INDEMNIFICATION. CLIENT AGREES THAT VEI, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, LICENSEES, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, EVEN IF VEI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, SUCH DAMAGES WERE REASONABLY FORESEEABLE OR VEI WAS GROSSLY NEGLIGENT. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF VEI AND ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, REGARDLESS OF THE FORM OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE), EXCEED THE FEES PAID BY CLIENT TO VEI FOR THE APPLICABLE SERVICE OUT OF WHICH SUCH LIABILITY AROSE. Some jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, and, as such, some portion of the above limitation may not apply to Client. In such jurisdictions, the liability of VEI, its Subsidiaries, Affiliates, Licensors, Licensees, Service Providers, Employees, Agents, Officers, and Directors will be limited to the greatest extent permitted by law. You indemnify and agree to defend and hold harmless VEI, its and their officers, employees, agents, affiliates, licensees and web hosting services and third parties for any losses, costs, liabilities and expenses (including but not limited to court costs, legal fees, awards or settlements) relating to or arising out of your use of VEI services, including any breach by you of the Terms contained in this Agreement. All prices and features described in VACATION ENVY INTERNATIONAL promotional materials and website are subject to change without notice. Some hotel room photographs do not depict the standard room category. If any term or provision of this contract is held invalid or otherwise unenforceable, the enforceability of the remaining terms or provisions will not be impaired thereby.
INTERMEDIARY DISCLOSURE: VACATION ENVY INTERNATIONAL. assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary.
TERMS OF PURCHASE: Please note that separate terms and conditions dictated by the applicable supplier will apply to your reservation and purchase of products and services. You agree to abide by such terms and conditions, including payment of all amounts when due and compliance with the applicable supplier's policies, rules and restrictions regarding availability and use of fares, products and services. You understand that any violation of any such supplier's terms, conditions, policies, rules or restrictions may result in (a) your forfeiting any monies paid for such reservation or purchase, (b) cancellation of your reservation or purchase, (c) your being denied access to any flights, hotels or other products or services, and VEI debiting your account for any costs VEI. incurs as a result of such violation. You acknowledge that you will be responsible for all charges, fees, duties, taxes and assessments arising out of your purchase of the travel products from VACATION ENVY INTERNATIONAL. PACKAGE PRICE: The package prices include only items specifically stated in the participant(s) itinerary. Certain secondary features of a package (e.g., cocktail party, free sports, etc.) are based on supplier policy and may be changed, added or deleted after printing of literature.
VACATION ENVY INTERNATIONAL has the right to substitute services or accommodations in similar categories for items listed in the literature. Foreign government departure taxes, fees and tourist cards may be collected at the destination by the respective government authority. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel at check- out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. The Department of Transportation (D.O.T.) has defined air transportation, tour or tour component as purchased when the full amount of that air transportation, tour or tour component has been paid by the consumer. Our intention is to provide you with the vacation which you have selected, at the price in effect at time of booking. Pre-purchase price increases (increases to a vacation package without full payment on the record) including but not limited to an increase in the price of the air seat, an increase in the price for the carriage of the passenger baggage, an increase in the applicable fuel surcharge, or an increase in a government imposed tax or fee may apply.
REFUND POLICY: There are no refunds after booking. Your initial deposit, used to hold your space is non-refundable and non-transferrable. All payments made after booking are non-refundable and non-transferable.
RESPONSIBILITIES: VEI acts as a travel agent only. VEI sells various travel related products on behalf of numerous transport Service Providers including but not limited to, airlines, coach, rail, ground transportation, hotels, etc. VEI is independent of these Service Providers and is not liable for their acts or omissions. VEI’s only responsibility to you is to make travel bookings on your behalf, negotiate and arrange contracts between the group and the Service Providers. VEI is not responsible for the Service Providers or their services, nor do we have the authority to make any warranty or representation regarding their standards.
ALL BOOKINGS ARE SUBJECT TO THE TERMS AND CONDITIONS, LIMITATION OF LIABILITY